At ALE Apparel, all custom apparel is made specifically for each customer. Because of the personalized nature of our products, we are unable to accept returns or offer refunds once production has started.
Once an order has been placed and production has begun, including the picking of apparel, preparation of materials, design setup, printing, embroidery, or any other customization process, the order is considered in production and cannot be cancelled, returned, or refunded.
We will gladly replace or refund an item if:
To qualify, customers must contact us within 7 days of receiving their order and provide clear photographs of the issue.
Refunds or returns will not be provided for:
If there is an issue with your order, please contact us as soon as possible. We are committed to making things right when a product arrives damaged or defective.
ALE Apparel reserves the right to review all claims and determine eligibility for refunds, replacements, or store credit.
Made in Canada.
Fast Turnaround.
Flat Rate Shipping.
